Contact Us: 208-696-1180 or info@RMwraps.com
A light beige terazzo pattern with a stone texture satin finish.
Order Processing Times
All our orders placed on www.rmwrapsstore.com are processed within 3-5 business days. From there, orders are passed to their respective third party warehouses for fulfillment/shipping. Items in stock in the U.S. take 3-5 business days to be shipped. From there, orders take 3-5 days to arrive at most locations in the United States. Items in stock at manufacturers’ locations overseas typically take 5-8 weeks to arrive from overseas, and from there 3-5 days to arrive at most locations in the United States. Items not in stock at either location (backordered) are given ETA’s on a case-by-case basis from the manufacturer. Because of this, we recommend contacting us to check item availability prior to placing your order.
Orders are not shipped or delivered on weekends or holidays. If we do not receive all of the information needed to properly process your order (verified payment, shipping address, etc), RM wraps will contact you explaining the additional information we need from you. This can delay processing times.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation Email once Your Order has shipped from the state-side warehouse containing your tracking number(s). The tracking number(s) will be active within 24 hours.
Domestic Shipping Options
All architectural finish orders are shipped via Fedex Ground or UPS Ground shipping from the national distributor. Once shipped, orders will take 1-5 business days on average to arrive.
Shipping costs are automatically calculated based on the size of your order and where it is being shipped. You can view your shipping cost by adding the item(s) to your cart and proceeding partially through checkout (a price will be shown prior to fully placing your order).
Shipment to P.O. boxes or APO/FPO Addresses
Due to the size and nature of our architectural finish products and shipping methods, RM wraps cannot ship architectural finish vinyls to P.O. boxes.
RM wraps offers shipping services in the Domestic United States only. International customers are welcome to order from us, if they can provide their own shipping account information from services such as Fedex or DHL. To set up an international order, please contact us at email@example.com before ordering.
Customs, Duties and Taxes
RM wraps are not responsible for any customs, duties and/or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
RM wraps is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. RM wraps will provide assistance as necessary until the claim is processed by the carrier, then we will process your replacement product. Please save all packaging materials and damaged goods before filing a claim.
You must inform us about defects, shortages, or any other discrepancies between what you ordered and what you received within 3 days of receiving your order. From there, RM wraps will work with you and the supplier to resolve any issues.
Refunds, Returns, and Exchanges
As of March 1, 2020, all purchases made on our architectural film website (www.rmwrapsstore.com) are subject to Shopify's and Shopify Payments' terms of service, including their policies on Transaction and Credit Card Fees. Any order cancellations must happen prior to your order being cut and shipped, and will be refunded minus Transaction and Credit Card Fees (typically around 3%).
If your order has been cut and/or shipped from the warehouse or the manufacturing plant in Japan, cancellations cannot be accepted. Subsequent returning charges of 35% are applicable on all cancellations.
All vinyl products purchased are custom-cut to a specific order, and are not exchangeable. Please take special care to order carefully and completely; we always recommend ordering samples prior to placing a full order.
Ask any and all questions before placing an order. When buying one of our products, please note that the item is being sold only as described. No changes or alterations to the item (except in the case of color / finish prior to shipment) can be made at any time and will not constitute grounds for a return.
Please note that products ordered at different times may have different lot numbers, therefore we can not guarantee a color or pattern match. Rm wraps and partner manufacturers are always making changes to provide you with the highest quality products. Rm wraps does not guarantee any application of our films. We are here to help if you need tips on installation but can not be held responsible for installation failure.
For any shipment that is refused or returned due to incorrect address provided by the customer, you will be responsible for fees associated with reshipping items.
Hyper-realistic patterns and textures replicating natural and artificial stone textures such as marble, sand stone, terazzo, concrete, plaster, and more. Replicate the look and feel without the price of traditional materials.
|Complete Product Catalog||Installation Guide|
|Coming Soon||2019 Interior Film Installation Guide|
|UL_Certification_R26170.pdf||2018 KR Certification Fire Protection PA001.pdf|
|2017 Lloyd Marine Certification (Module D).pdf||2017 Lloyd Marine Certification (Fire Retardant).pdf|
|CE Certification KA5008 (Others).pdf||2018 KR Certification Fire Retardant FP003.pdf|
|2018 ISO9001 Certification.pdf||2017 Lloyd Marine Certification (Module B).pdf|
RM wraps was founded by Randy Miller in 2013, first focusing on custom-printed wraps. In 2014, Randy expanded the focus of the company by becoming a 3M Endorsed Architectural Graphics Installer. Since then, projects have taken him coast-to-coast and even internationally, installing Architectural Films in offices, hotels, retail stores, movie theaters, and even yachts and cruise liners.